Tuesday, October 17, 2006

furiousness

That's me tonight.

I've been without my gorgeous new camera for the past six weeks, gosh I don't know how I did that!

At the beginning of September I was using it and all of a sudden it didn't seem to be exposing images properly. I noticed a burning electrical smell and when that kind of twigged in my slow brain that perhaps it was coming from my camera I took a couple of shots and realised that the flash wasn't popping up.
Any way, the next day I took it straight to the camera shop in the city, an affiliate of the shop/chain I bought it from and had them send it for repair under warranty.
The shopkeeper said it should take around two weeks. I thought that was reasonable considering it was a seemingly simple repair.

WRONG!

I didn't hear from them after two weeks so I called to check if it had been fixed. The person on the other end said that it would more likely be four weeks. !?! I wish they had said that in the first place.

So after another couple of weeks I called since no one had called me and the person on the other end said that it would be six weeks. I was rather outraged at this stage and said that the slip of paper that I was given stated 30 days which I construed as being a month. No they replied that would be working days. For the glory of god! I restrained my ire and was as polite as possible ensuring that they would call me and checking that they had my mobile number which they did.

So this morning I received the call to say that it had been returned. Great! I picked it up from the store on my way into work. I asked the shopkeeper what the reason was and he didn't really seem to have an answer. He checked the slip of paper from the repair centre and folded it back up and gave it to me asking what was wrong. I told him again, this was the same person who took the camera from me in the first place, and he said that the whole flash assembly would probably have been replaced. Ok.

So I got to work, foolishly I didn't check that slip of paper in the store and when I had finally read it through I spotted the bit at the bottom that said, no fault found. WHAT!? I am so mad! I can't believe the camera spent six weeks in a repair facility with an obvious fault that the shop keeper had himself evidenced, only to be held for that amount of time without a repair. Of course I am completely guessing that this is true as I don't have the battery with me to test it so have to wait until tomorrow when I get home. If it is still not working they are going to wish they had given me a new camera.

I will be going to the store I purchased it from if there is still something wrong with it and complain like those irate people that you witness from time to time.

Where is the customer service!!!???

Thursday, October 12, 2006

Milo

It is with a heavy heart that I write this post. I had put it off for two weeks and on the anniversary of his entering the clinic with poisoning it is only now I have the heart to write what follows.

Milo was sedated and well looked after at the vet's. I knew he was in the best possible care there and was positive he would be coming back home with his waggy tail and loving eyes.
On Saturday morning I was woken with at phone call at 08:3oam. It was the vet. Milo had died during the night at around 3am. His gut was severely inflamed due to the toxins being absorbed. I had to hand the phone to D. It was his dog after all. Due to monetary constraints D decided to bring his body home to bury in the back yard. I was hoping that we could have him cremated but this would have cost an additional $250.

D spent the morning preparing his grave in the back yard. Being such a large dog we had a bit of a hole to dig, the ground is hard as bone and as we live on a ridge there is solid rock not so far beneath the soil and clay. D went to bring Milo home later in the morning and we spent some time taking our last glimpse of the beautiful ears I so loved petting. The heavy waggy tail that would knock you over, but he'd already gone and this was just a shell. I don't know why the people who make bait to kill something as small as snails and slugs need to use toxins in the stuff that can kill an elephant.

I still am in disbelief that I'm writing this and there is a noticable lack of presence about the place. I can't keep writing as I'm still so sad about it all, I'm going to have to leave you with a pic of our boy from last year.